Privacy Policy

1. Information we collect

We collect only the information needed to provide virtual cards, eSIMs, wallet services and customer support. This includes:

• Account data: email address, password, first name, last name, phone number, country, preferred language and date of birth.
• Payment and wallet data: deposit records, wallet balance, transaction history and payment method references processed by our payment partners.
• Card and eSIM data: card details, card status, spending records, eSIM plans, QR codes and activation status.
• Technical data: IP address, browser type, device information, cookies and usage logs to keep the service secure and reliable.

2. How we use your information

We use your information to operate the service, process transactions, prevent fraud, provide support, send important service updates and improve the product. We do not sell your personal information. We do not use your data for unrelated advertising or profiling beyond what is necessary to run KardEvo.

3. How we share information

We share information only with trusted third-party providers who help us deliver the service, such as payment processors, card issuers, mobile network partners, cloud hosting providers and fraud-prevention services. Each provider is contractually bound to use your data only for the services they provide to us and to protect it appropriately.

We may also disclose information if required by law, to enforce our agreements, or to protect the rights, safety or property of KardEvo, our users or others.

4. Security

We use industry-standard security measures including encryption in transit, access controls, role-based permissions and regular monitoring. No online service is completely risk-free, so we encourage you to keep your password safe, enable strong authentication where available and report suspicious activity immediately.

5. Your rights and choices

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal data. You can update most account details in your dashboard. To exercise other rights, contact us at privacy@kardevo.app. We will respond within a reasonable timeframe.

You can also close your account at any time. Closing your account stops new activity, but we may retain certain records for legal, fraud-prevention or accounting purposes as required by law.

6. Cookies and tracking

We use essential cookies and similar technologies to keep you signed in, maintain security and understand how the service is used. You can control non-essential cookies through your browser settings. Disabling essential cookies may affect how the dashboard works.

7. Data retention

We keep your information for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, prevent fraud and enforce agreements. The exact retention period depends on the type of data and applicable legal requirements.

8. International transfers

Your information may be stored and processed in countries other than your own, including where our cloud infrastructure and service providers operate. We use appropriate safeguards to protect your information during these transfers.

9. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the dashboard or by email. Continuing to use KardEvo after changes means you accept the updated policy.

10. Contact us

For privacy questions, data requests or complaints, contact us at privacy@kardevo.app. We take your concerns seriously and will do our best to resolve them promptly.